Internet Draft David Allan, Editor Document: draft-ietf-mpls-oam-frmwk-00.txt Nortel Networks Thomas D. Nadeau, Editor Cisco Systems, Inc. Category: Informational Expires: May 2005 November 2004 A Framework for MPLS Operations and Management (OAM) Status of this Memo By submitting this Internet-Draft, we certify that any applicable patent or other IPR claims of which we are aware have been disclosed, or will be disclosed, and any of which we become aware will be disclosed, in accordance with RFC 3668. This document is an Internet-Draft and is subject to all provisions of section 3 of RFC 3667. By submitting this Internet-Draft, each author represents that any applicable patent or other IPR claims of which he or she is aware have been or will be disclosed, and any of which he or she become aware will be disclosed, in accordance with RFC 3668. Internet-Drafts are working documents of the Internet Engineering Task Force (IETF), its areas, and its working groups. Note that other groups may also distribute working documents as Internet-Drafts. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress." The list of current Internet-Drafts can be accessed at http://www.ietf.org/ietf/1id-abstracts.txt. The list of Internet-Draft Shadow Directories can be accessed at http://www.ietf.org/shadow.html. Abstract This document is a framework for how data plane OAM functions can be applied to operations and maintenance procedures. The document is structured to outline how OAM functionality can be used to assist in fault management, configuration, accounting, performance management and security, commonly known by the acronym FCAPS. Table of Contents MPLS Working Group Expires May 2005 [Page 1] Internet Draft MPLS OAM Framework November, 2004 1. Introduction and Scope ........................................2 2. Terminology....................................................2 3. Fault Management...............................................2 3.1 Fault detection...............................................2 3.1.1 Enumeration and detection of types of data plane faults.....3 3.1.2 Timeliness..................................................5 3.2 Diagnosis.....................................................5 3.2.1 Characterization............................................5 3.2.2 Isolation...................................................5 3.3 Availability..................................................5 4. Configuration Management.......................................5 5. Accounting.....................................................6 6. Performance measurement........................................6 7. Security.......................................................6 8. Full Copyright Statement.......................................7 9. Intellectual Property Rights Notices...........................7 10. References.....................................................7 11. Editors Address................................................8 1. Introduction and Scope This memo outlines in broader terms how data plane OAM functionality can assist in meeting the operations and management (OAM) requirements outlined in [REQ] and can apply to the operational functions of fault, configuration, accounting, performance and security (commonly known as FCAPS). The approach of the document is to outline the requisite functionality, the potential mechanisms to provide the function and the applicability of data plane OAM functions. 2. Terminology The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. OAM Operations and Management FCAPS Fault, Administration, Configuration, Provisioning, and Security ILM Incoming Label Map NHLFE Next Hop Label Forwarding Entry MIB Management Information Base LSR Label Switching Router RTT Round Trip Time 3. Fault Management MPLS Working Group Expires May 2005 [Page 2] Internet Draft MPLS OAM Framework November, 2004 3.1 Fault detection Fault detection encompasses identifying all causes of failure to transfer information between the ingress and egress of an LSP ingress. This section will enumerate common failure scenarios and explain how one might (or might not) detect the situation. 3.1.1 Enumeration and detection of types of data plane faults Physical layer faults: Lower layer faults are those that impact the physical layer or link layer that transports MPLS between adjacent LSRs. Some physical links (such as SONET/SDH) may have link layer OAM functionality and detect and notify the LSR of link layer faults directly. Some physical links (such as Ethernet) may not have this capability and require MPLS or IP layer heartbeats to detect failures. However, once detected, reaction to these fault notifications is often the same as those described in the first case. Node failures: Node failures are those that impact the forwarding capability of an entire node, including its entire set of links. This can be due to component failure, power outage, or reset of control processor in an LSR employing a distributed architecture, etc. MPLS LSP misbranching: Misbranching occurs when there is a loss of synchronization between the data and the control planes. This can occur due to hardware failure, software failure or configuration problems. It will manifest itself in one of two forms: - packets belonging to a particular LSP are cross connected into a an NHLFE for which there is no corresponding ILM at the next downstream LSR. This can occur in cases where the NHLFE entry is corrupted. Therefore the packet arrives at the next LSR with a top label value for which the LSR has no corresponding forwarding information, and is typically dropped. This is a No Incoming Label Map (ILM) condition and can be detected directly by the downstream LSR which receives the incorrectly labeled packet. - packets belonging to a particular LSP are cross connected into an incorrect NHLFE entry for which there is a corresponding ILM at the next downstream LSR, but which was is associated with a different L SP. This may be detected by a number of means: MPLS Working Group Expires May 2005 [Page 3] Internet Draft MPLS OAM Framework November, 2004 o some or all of the misdirected traffic is not routable at the egress node. o Or OAM probing is able to detect the fault by detecting the inconsistency between the path and the control plane. Discontinuities in the MPLS Encapsulation The forwarding path of the FEC carried by an LSP may transit nodes for which MPLS is not configured. This may result in a number of behaviors (most undesirable). When there was only one label in the stack and the payload was IP, IP forwarding will direct the packet to the correct interface. This would be the same if PHP is employed. Packets with a label stack will be discarded (Tom: can you confirm this for your end). MTU problems MTU problems occur when client traffic cannot be fragmented by intermediate LSRs, and is dropped somewhere along the path of the LSP. MTU problems should appear as a discrepancy in the traffic count between the set of ingresses and the egresses for a FEC and will appear in the corresponding MIB performance tables in the transit LSRs as discarded packets. TTL Mishandling Some Penultimate hop LSRs may consistently process TTL expiry and propagation at penultimate hop LSRs. In these cases, it is possible for tools that rely on consistent processing to fail. Congestion Congestion occurs when the offered load on any interface exceeds the link capacity for sufficient time that the interface buffering is exhausted. Congestion problems will appear as a discrepancy in the traffic count between the set of ingresses and the egresses for a FEC and will appear in the MIB performance tables in the transit LSRs as discarded packets. Misordering Misordering of LSP traffic occurs when incorrect or inappropriate load sharing is implemented within an MPLS network. Load sharing typically takes place when equal cost paths exist between the ingress and egress of an LSP. In these cases, traffic is split among these equal cost paths using a variety of algorithms. One such algorithm relies on splitting traffic between each path on a per-packet basis. When this is done, it is possible for some packets along the path to be delayed due to congestion or slower links, which may result in packets being received out of order at the egress. Detection and remedy of this situation may be left up to client applications that use the LSPs. For instance, TCP is capable of re-ordering packets belonging to a specific flow. Detection of MPLS Working Group Expires May 2005 [Page 4] Internet Draft MPLS OAM Framework November, 2004 mis-ordering can also be determined by sending probe traffic along the path and verifying that all probe traffic is indeed received in the order it was transmitted. LSRs do not normally implement mechanisms to detect misordering of flows. Payload Corruption Payload corruption may occur and be undetectable by LSRs. Such errors are typically detected by client payload integrity mechanisms. 3.1.2 Timeliness The design of SLAs and systems requires that ample headroom be alloted in terms of their processing capabilites in order to to process and handle all necessary fault conditions within the bounds stipulated in the SLA. This includes planning for event hand ling using a time budget which takes into account the over-all SLA and time to address any defects which arise. However, it is possible that some fault conditions may surpass this budget due their catastrophic nature (i.e.: fibre cut) or due to misplanning of the time processing budget. ^ -------------- | | ^ | | |---- Time to notify NOC + process/correct SLA | | v defect Max - | ------------- Time | | ^ | | |----- Time to detect/diagnose fault | | v v ------------- Figure 1: Fault Correction Budget In figure 1, we represent the overall fault correction time budget by the maximum time as specified in an SLA for the service in question. This time is then divided into two subsections, the first encompassing the total time required to detect a fault and notify an operator (or optionally automatically correct the defect). This section may have an explicit maximum time to detect defects arising from either the application or a need to do alarm management (i.e.: supression) and this will be reflected in the frequency of OAM execution. The second section indicates the time required to notify the operational systems used to diagnose and correct the defect (if they cannot be corrected automatically). MPLS Working Group Expires May 2005 [Page 5] Internet Draft MPLS OAM Framework November, 2004 3.2 Diagnosis 3.2.1 Characterization Characterization is defined as determining the forwarding path of a packet (which may not be necessarily known). Characterization may be performed on a working path through the network. This is done for example, to determine ECMP paths, the MTU of a path, or simply to know the path occupied by a specific FEC. Characterization will be able to leverage mechanisms used for isolation. 3.2.2 Isolation Isolation of a fault can occur in two forms. In the first case, the local failure is detected, and the node where the failure occurred is capable of issuing an alarm for such an event. The node should attempt to withdraw the defective resources and/or rectify the situation prior to raising an alarm. Active data plane OAM mechanisms may also detect the failure conditions remotely and issue their own alarms if the situation is not rectified quickly enough. In the second case, the fault has not been detected locally. In this case, the local node cannot raise an alarm, nor can it be expected to rectify the situation. In this case, the failure may be detected remotely via data plane OAM. This mechanism should also be able to determine the location of the fault, perhaps on the basis of limited information such as a customer complaint. This mechanism may also be able to automatically remove the defective resources from and the network and restore service, but should at least provide a network operator with enough information by which they can perform this operation. Given that detection of faults is desired to happen as quickly as possible, tools which posses the ability to incrementally test LSP health should be used to uncover faults. 3.3 Availability Availability is the measure of the percentage of time that a service is operating within specification, often specified by an SLA. MPLS has several forwarding modes (depending on the control plane used). As such more than one availability models may be defined. 4. Configuration Management Data plane OAM can assist in configuration management by providing the ability to verify configuration of an LSP or of applications that may utilize that LSP. This would be an ad-hoc data plane probe MPLS Working Group Expires May 2005 [Page 6] Internet Draft MPLS OAM Framework November, 2004 that should both verify path integrity (a complete path exists) as well as verifying that the path function is synchronized with the control plane. The probe would carry as part of the payload relevant control plane information that the receiver would be able to compare with the local control plane configuration. 5. Accounting The requirements for accounting as specified in [MPLSREQS] do not place any requirements on data plane OAM. 6. Performance measurement Performance measurement permits the information transfer characteristics of LSPs to be measured, perhaps in order to compare against an SLA. This falls into two categories, latency (where jitter is considered a variation in latency) and information loss. Latency can be measured in two ways: one is to have precisely synchronized clocks at the ingress and egress such that timestamps in PDUs flowing from the ingress to the egress can be compared. The other is to use an exchange of PING type PDUs that gives a round trip time (RTT) measurement, and an estimate of the one way latency can be inferred with some loss of precision. Use of load spreading techniques such as ECMP mean that any individual RTT measurement is only representative of the typical RTT for a FEC. To measure information loss, a common practice is to periodically read ingress and egress counters (i.e.: MIB module counters). This information may also be used for offline correlation. Another common practice is to send explicit probe traffic which traverses the data plane path in question. This probe traffic can also be used to measure jitter and delay. 7. Security Support for intra-provider data plane OAM messaging does not introduce any new security concerns to the MPLS architecture. Though it does actually address some that already exist, i.e. through rigorous defect handling operator's can offer their customers a greater degree of integrity protection that their traffic will not be misdelivered (for example by being able to detect leaking LSP traffic from a VPN). Support for inter-provider data plane OAM messaging introduces a number of security concerns as by definition, portions of LSPs will not be in trusted space, the provider has no control over who may inject traffic into the LSP which can be exploited for denial of MPLS Working Group Expires May 2005 [Page 7] Internet Draft MPLS OAM Framework November, 2004 service attacks. This creates opportunity for malicious or poorly behaved users to disrupt network operations. Attempts to introduce filtering on target LSP OAM flows may be problematic if flows are not visible to intermediate LSRs. However it may be possible to interdict flows on the return path between providers (as faithfulness to the forwarding path is not a return path requirement) to mitigate aspects of this vulnerability. OAM tools may permit unauthorized or malicious users to extract significant amounts of information about network configuration. This would be especially true of IP based tools as in many network configurations, MPLS does not typically extend to untrusted hosts, but IP does. For example, TTL hiding at ingress and egress LSRs will prevent external users from using TTL-based mechanisms to probe an operator's network. This suggests that tools used for problem diagnosis or which by design are capable of extracting significant amounts of information will require authentication and authorization of the originator. This may impact the scalability of such tools when employed for monitoring instead of diagnosis. 8. Copyright Notice Copyright (C) The Internet Society (2004). All Rights Reserved. 9. Intellectual Property Statement The IETF takes no position regarding the validity or scope of any Intellectual Property Rights or other rights that might be claimed to pertain to the implementation or use of the technology described in this document or the extent to which any license under such rights might or might not be available; nor does it represent that it has made any independent effort to identify any such rights. Information on the procedures with respect to rights in RFC documents can be found in BCP 78 and BCP 79. Copies of IPR disclosures made to the IETF Secretariat and any assurances of licenses to be made available, or the result of an attempt made to obtain a general license or permission for the use of such proprietary rights by implementers or users of this specification can be obtained from the IETF on-line IPR repository at http://www.ietf.org/ipr. The IETF invites any interested party to bring to its attention any copyrights, patents or patent applications, or other proprietary rights that may cover technology that may be required to implement this standard. Please address the information to the IETF at ietf-ipr@ietf.org. MPLS Working Group Expires May 2005 [Page 8] Internet Draft MPLS OAM Framework November, 2004 10. Disclaimer of Validity This document and the information contained herein are provided on an "AS IS" basis and THE CONTRIBUTOR, THE ORGANIZATION HE/SHE REPRESENTS OR IS SPONSORED BY (IF ANY), THE INTERNET SOCIETY AND THE INTERNET ENGINEERING TASK FORCE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE INFORMATION HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 11. Copyright Statement Copyright (C) The Internet Society (2004). This document is subject to the rights, licenses and restrictions contained in BCP 78, and except as set forth therein, the authors retain all their rights. 12. Acknowledgment Funding for the RFC Editor function is currently provided by the Internet Society. 13. References 13.1 Normative References 13.2 Informative References [RFC3031] Rosen, E., Viswanathan, A., and R. Callon, "Multiprotocol Label Switching Architecture", RFC 3031, January 2001. [ALLAN] Allan, D., "Guidelines for MPLS Load Balancing", draft-allan-mpls-loadbal-05.txt, IETF work in progress, October 2003 [MPLSREQS] Nadeau et.al., "OAM Requirements for MPLS Networks", draft-ietf-mpls-oam-requirements-01.txt, June 2003 [Y1710] ITU-T Recommendation Y.1710(2002), "Requirements for OAM Functionality for MPLS Networks" 14. Editors' Address David Allan Nortel Networks Phone: +1-613-763-6362 3500 Carling Ave. Email: dallan@nortelnetworks.com MPLS Working Group Expires May 2005 [Page 9] Internet Draft MPLS OAM Framework November, 2004 Ottawa, Ontario, CANADA Thomas D. Nadeau Cisco Systems Phone: +1-978-936-1470 300 Beaver Brook Drive Email: tnadeau@cisco.com Boxborough, MA 01824 MPLS Working Group Expires May 2005 [Page 10]